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Messaging Privacy Policy
BillaBillz LLC Messaging Privacy Policy
BillaBillz LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we use text messaging to communicate with clients about professional services provided by BillaBillz LLC.
Email is our preferred method of communication. Text messaging is available for clients who choose to initiate a text conversation. We do not initiate text conversations, send automated messages, or use text messaging for marketing purposes. Clients are not enrolled in a text messaging subscription or automated messaging program.
Information We Have When You Sign Up for Services
- Your name.
- Your phone number.
- Your signed service agreement, which states that you may send text messages to BillaBillz LLC’s phone number when you need to relay information.
Providing your phone number does not enroll you in a text messaging program.
How We Use Your Information
When you initiate a text conversation, we may use your information to:
- Respond to your questions and ask related questions needed to perform the agreed-upon services.
- Communicate about services.
- Respond to questions.
Data Sharing
- We do not sell or share client phone numbers or text messaging information with third parties for marketing or promotional purposes.
- We take confidentiality and privacy seriously. We use the information you share with us to communicate with you and provide our professional services.
Text Messaging Terms and Conditions
- Text messaging is available for direct communication with clients to answer questions and provide support related to our services. Messages are sent from and received at the following numbers:
*Property management: (509) 472-5093.
*Bookkeeping, payroll, classes, education, & other services: (509) 619-6327.
- Our service agreement explains that clients may text us at the applicable BillaBillz LLC or property management phone number. Text communication does not begin unless the client sends the first text message. That first message indicates that the client is comfortable communicating by text. We never send a text to a client who has not first texted us. Text messages are not automated and are never used for marketing purposes.
- Text messaging is optional and is not required to receive our services. A client who chooses to initiate text communication may request that it stop at any time. We will honor that request and use email for further written communication. Email remains BillaBillz LLC’s preferred method of communication.
- For assistance, please contact veronica@billabillzllc.com.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply to messages you send to us or receive from us. Message frequency varies based on the conversation and your service needs. Please contact your wireless provider with questions about your text or data plan.
- If you have questions regarding privacy, please contact veronica@billabillzllc.com.
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